Terms & Conditions

These Terms and Conditions ("Terms") outline the rules and regulations for using our website and the services and products we offer. By accessing or using our website, your agree to be bound by these terms.

1. Services and Products

Eco Gardens & Living provides a variety of services and products related to sustainable gardening. This includes, but is not limited to:

  • Garden design and consultation
  • Supply of plants, seeds, and gardening supplies
  • Installation of gardens, edging and garden beds
  • Educational workshops and resources

We reserve the right to modify or discontinue any services or products offered through the website at any time, for any reason. 

2. Quotations and Accepted Work

  • Quotes and Acceptance: We provide quotes for our services based on the scope of work discussed. Upon your acceptance of a quote, a legally binding agreement is formed. Acceptance of a quote constitutes your agreement to the terms of the quote.
  • Scope of Work Changes: Any changes to the scope of work that were not included in the original quote will be subject to additional charges, which will be communicated to the client in writing. 
  • Change of Mind: We understand circumstances may change, however, due to the potential purchase of materials on Eco Gardens & Living's behalf, refunds will not be available for accepted quoted once materials are purchased.

3. Delays

We strive to deliver services within the agreed timeframe. However, we cannot be held liable for delays caused by unforeseen circumstances, including but not limited to:
  • Weather events: Heavy rain, extreme heat, or other severe weather events may necessitate delaying services to ensure the quality and safety of the work.
  • Material availability: If materials crucial for your projects are unexpectedly unavailable, we will make every effort to source alternative materials or solutions. If alternative materials or solutions are not feasible, we may offer a refund for the portion of the project affected by the material shortage or delay.
  • Acts of God: Events beyond our control, such as natural disasters or unforeseen emergencies, may also cause delays. 
We will communicate any delays to you as soon as possible and work diligently to reschedule your service at your earliest convenience. 

4. Payment Terms

Payment terms will be outlined in the accepted quote. We are flexible with payments and accept various payment methods, which will be clearly stated. 

5. Intellectual Property

The content on our website, including text, graphics, logos, images, and other materials, is protected by intellectual property laws. You may not reproduce, modify distribute, or commercially exploit any of this content without our express written permission.

6. Disclaimer

We strive to provide accurate and up-to-date information on our website. However, we cannot guarantee the accuracy, completeness, or reliability of any information provided. You rely on such information at your own risk.

7. Limitation of Liability

We are not liable for any damages arising out of your use of our website or services, This includes, but is not limited to, direct, indirect, incidental, consequential, or punitive damages. 

8. Governing Law

These Terms will be governed by and constructed in accordance woth the relevant laws in NSW.

9. Changes to Terms and Conditions

We reserve the right to modify these Terms at any time without prior notice. We recommend reviewing these Terms periodically for any changes.

 10. Contact Us

If you have any questions about these Terms, please contact us.
We believe in fostering a respectful and positive environment for all. We reserve the right to block or cease communication with any client who exhibits rude, disrespectful, or abusive behaviour that makes us feel uncomfortable, including but not limited to bullying, harassment, or threats. Our priority is the mental health, well-being, and safety of our staff and any such behaviour will not be tolerated.

Any client who violates these terms may have their account terminated and may be prohibited from using our services in the future.
Thank you for choosing Eco Gardens & Living!